Spinner
Intoxalock

1Rivet helped Intoxalock design and develop a Kiosk App on Android Platform. This Kiosk App is designed to facilitate the new customer training at the Service center location using the integrated series of videos and a 5-question quiz at the end to test the knowledge of the customer.  There are three training section based on customer needs. Along with that, Customer can request for the new device as well connect to the customer support using the integrated Live Chat on the Kiosk.

Outcome

  • Built modern and intuitive designs for better user engagement.
  • Decreased cost on customer training.
  • Ability to get the customers aware and trained about the device utilization.
  • Easy to chat with Customer representatives.
  • Ability to connect with the customer directly.
  • Fast delivery – From scratch to Go-Live in just 30 days.

Overview

Industries

Telecommunications, Media & Technology
Telecommunications, Media & Technology

Capabilities

Software Engineering
Software Engineering
Digital Experience
Digital Experience
Quality Engineering
Quality Engineering
Technology Platform
Technology Platform

Scope of service

Program Management
Program Management
Architecture & Design
Architecture & Design
Requirement Gathering
Requirement Gathering
Development
Development
Testing
Testing
Go-Live activities
Go-Live activities
Application Support
Application Support

Technology

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