Spinner
Financial Services / Telecommunications

Outcome

Overview

1Rivet was awarded the contract displacing 5-year incumbent. Pain points that were addressed immediately were a lack of trained backfill, poor employee compensation, poor service delivery, lack of reporting and account management.  The client recognized 18% savings while the assumed employees received 25% compensation increases. We executed the seamless transition of reception, mail, conference room management, kitchen hospitality, scanning & tax invoice handling, fleet and supplies management.

Industries

Financial Services
Financial Services

Capabilities

No items found.

Scope of service

Mail
Mail
Supply Management
Supply Management
Managed Print Services
Managed Print Services
Kitchen Hospitality
Kitchen Hospitality
Conference Center Support
Conference Center Support
Reception
Reception
Scanning / Tax Invoicing Handling
Scanning / Tax Invoicing Handling

Technology

1TrakIt Cloud Application Modules:
Fleet
Fleet
Used to manage a fleet of copiers, equipment & assets.
Work It
Work It
Used to log, assign & track service requests.