Intoxalock – Mobile App

1Rivet is helping the client design, develop and deploy a mobile application for use by their customer base. The application will allow customers to self-serve on activities that normally require a call to the customer service center

  • 1st mobile application launched by the ignition interlocking industry.
  • Lower customer service operating costs
  • Enable customer to self-service on highest call volume issues.
  • Make secure payments.
  • Sign lease
  • Order device recalibration
  • Reset device lockout


  • Enhanced customer education through a embedded knowledge center
  • Easy access to current account issues and clear steps to resolve.
  • Online payments through Heartland payment gateway
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Scope Of Service