Microsoft Dynamics 365 Consulting Services

Unlock the full potential of Dynamics 365 and keep pace with technological advancements.

Elevate Your Dynamics 365 Experience with 1Rivet

Unlock efficiency, expertise, and transformational growth.

Why choose 1Rivet for Dynamics 365 consulting?

  • Improve efficiency. Discover ways to significantly increase efficiencies within your MS Dynamics environment.
  • Gain access to expertise. When you work with a Microsoft Gold Partner like 1Rivet, you receive top-tier expertise and reliable solutions.
  • Cost-effective knowledge. Supplement your team’s skills without the expense of hiring a full-time expert.
  • Get ready for digital transformation. Get a clear assessment of your migration readiness and a roadmap to meet your transformation goals.
  • Understand your options. Gain a clear understanding of how to optimize your MS Dynamics environment. This means actionable insights and strategies.


Request a quote for our Dynamics 365 consulting services.

Our Clients

Companies We Work With

Our Clients

Companies We Work With


Why Industry Leaders Rely On Us for Dynamics 365 Consulting


Why Industry Leaders Rely On Us for Dynamics 365 Consulting

Our Numbers

Our Microsoft Dynamics 365 Consulting Services—By the Numbers

Years in business
Dedicated employees
Certified professionals
Active clients

Our Microsoft Dynamics 365 Consulting Services

Strategy Planning
Architecture Planning
Readiness Consulting
Dynamics 365 Support
Managed Services

Strategy Planning

If you’re looking to improve the way you do business with Microsoft Dynamics 365, we offer a strategic planning approach that focuses on streamlining and improving your business processes.

This approach is centered around three key stages:

  • Envisioning the business application
  • Solution design
  • Creating a detailed solution specification

During the envisioning stage, we prioritize understanding the specific processes you aim to enhance. During this step, we make sure Dynamics 365 aligns with your operations, without getting bogged down in technical complexities.

The solution design stage covers the designing of a Microsoft Dynamics solution that is not only effective but also tailor-made for the way you do business.

Finally, in creating a detailed solution specification, we develop a thorough specification that includes in-depth descriptions of functionality and integrations that, most importantly, integrate with your existing systems.

Architecture Planning

With our approach to architecture planning, we aim to bring clarity and organization to complex business systems, utilizing Dynamics apps to create a more structured and efficient operational framework.

Step One: We address the inherent complexity of a multi-component business environment. By leveraging Dynamics apps, we aim to transform these complexities into a streamlined, organized system.

Step Two: We map out data flows within the Dynamics apps environment. This involves a thorough analysis to ensure a clear understanding of how data moves and interacts across different components.

Step Three: We model intermediary data stores. Under this step, we develop models for data storage solutions that are specifically designed to optimize data storage and access within the Dynamics apps framework.

Step Four: We implement cross-system integration. This step is aimed at enhancing functionality and efficiency by ensuring seamless interaction between various components of the Dynamics apps ecosystem.

Readiness Consulting

Our approach to readiness consulting centers on providing ROI as soon as possible. We help your business focus on sections with the potential for significant improvement and efficiency gains.

We’ll also help educate your team with up-to-date knowledge about the latest advancements in AI, robotics, ERP, and customer engagement.

Our strategic planning sessions are also designed to demonstrate how Dynamics 365 technology works specifically with your business processes.


Our team assesses your current solutions and objectives. We conduct a thorough components assessment, considering business functions, processes, time allocation, and your technical architecture.

The core of our service involves planning and designing a custom-built migration strategy.

From then on, we manage and standardize your data during migration, controlling complexity by removing duplicates and standardizing outcomes.

We also test sample data in a sandbox environment to ensure accuracy and review the entire process for a comprehensive solution design.


Our experienced team of certified consultants ensures a low-risk, streamlined process with a unique approach, providing support at every step as a Microsoft Gold Partner.

We specialize in simplifying complex Dynamics 365 implementations, enabling teams to go live faster and with more confidence.

We also make sure your base of operations is right before configuration and data movement.

After the initial implementation phase, we initiate testing and user adoption. This includes multi-point inspections and user acceptance testing.

Dynamics 365 Support

At 1Rivet, we take full ownership of support issues from start to finish. Our team is dedicated to researching issues, implementing fixes, and documenting resolutions.

We manage and prioritize support tickets diligently to adhere to Service Level Agreements (SLAs). Keeping customers informed about the progress of their tickets is a priority.

Supporting and strengthening customer relationships is also key. We ensure clear and consistent communication with clients, building trust and understanding.

Managed Services

We offer comprehensive managed services and support for Dynamics 365—everything from custom development, project management, training, to maintenance.

Services include::

  • System upgrades: We keep your Dynamics 365 up-to-date with the latest versions for enhanced functionality.
  • Custom enhancements: Tailoring Dynamics 365 features to precisely fit what your business needs.
  • System maintenance: We conduct regular maintenance for optimal performance and reliability.
  • Issue resolution: We take on system-related issues effectively and efficiently.

Why Deploy Microsoft CRM Dynamics 365 with 1Rivet?

Connect With Our Microsoft Dynamics 365 Consultants

Get an initial consultation with our certified Dynamics 365 consultants.
Dynamics 365 consulting
Maximize What Your Dynamics 365 Implementation Can Do With 1Rivet

Experience the transformative power of automation with 1Rivet, an experienced leader in Dynamics 365 consulting.

As an exclusive UIPath partner, we harness the cutting-edge capabilities of RPA technology to automate and streamline your business processes, especially in the Dynamics 365 space.

Our in-house team of over 350 employees, including 150+ certified professionals, is dedicated to customizing solutions that fit your unique business needs.

We don't just offer services—we provide tailor-made automation strategies that elevate your operational efficiency to new heights.

The Power of Dynamics 365

Unlock the full potential of your business with Dynamics 365. Experience the power of custom reporting tailored to your needs, providing you with the insights necessary for strategic decision-making.

Streamline Operations

Streamline your operations with tailored workflows, designed to enhance your efficiency and effectiveness.

Improve Customer Relationships

Transform your customer interactions with Dynamics 365. By integrating seamlessly with tools you're already comfortable with, it breaks down data silos.

This means a cohesive and efficient workflow that enriches your customer experiences.

Security & Compliance

Prioritize security and compliance effortlessly with Dynamics 365's robust features, safeguarding your business data and meeting regulatory demands with ease.

Microsoft Dynamics 365 Consulting Services

Experience the Excellence of a Microsoft Gold Partner

Tap into business advantages with 150+ certified experts at your service.

Experience the Excellence of a Microsoft Gold Partner

Tap into business advantages with 150+ certified experts at your service.

Case Studies

Discover why 1Rivet is one of the leading custom mobile app development companies.

1Rivet helped the client with all required configuration and custom development in ShipMonk’s instance, including:
1Rivet helped the client with all required configuration and custom development in CGS’s instance, including:
Ashley Furniture
1Rivet helped the client with all required configuration in Ashley Furniture’s instance, including:
Automation of GL maintenance
Automated NAC’s monthly process of maintaining general ledger in NetSuite using UiPath.
RPA - Automation of monthly billing process
Helped client automate their monthly billing process using UiPath.
Cash Matching Automation using RPA & Machine Learning
Automated end-to-end process for matching cash using wire instruction received from their treasury system.

Frequently Asked Questions About Our Dynamics 365 Consulting Services


Can you help my company plan a migration from our private cloud infrastructure to a public cloud infrastructure?

Yes, 1Rivet can assist your company in planning a migration from private to public cloud infrastructure.

With 14 years of experience and a team of over 350 employees, including 150+ certified professionals, we specialize in creating tailored migration strategies.

Our expertise ensures a seamless transition, prioritizing efficiency and minimizing disruption to your operations.


Can you help my company’s Dynamics environment become compliant with HIPAA requirements?

Leveraging our expertise as a Microsoft Gold Partner, we ensure your system adheres to the stringent security and privacy standards required by HIPAA.

Our approach includes customizing workflows and implementing robust security measures to protect sensitive health information.


What automations can you help us customize for our finance company?

With Dynamics Finance and Operations, we can automate repetitive tasks, streamline data processing, and enhance reporting capabilities.

Our solutions are designed to increase efficiency, reduce errors, and provide more accurate financial insights, all tailored to your specific business needs.


How will 1Rivet consultants assess our current Dynamics environment and business needs?

Our consultants assess your current Dynamics environment and business needs through a detailed analysis.

We examine your existing workflows, system integrations, and operational challenges. Our approach includes understanding your business goals, identifying areas for improvement, and proposing customized solutions that align with your strategic objectives.


Can 1Rivet help our company leverage AI, ML and RPA?

Yes, 1Rivet can help your company leverage AI, ML, and RPA.

As a Microsoft and UIPath partner, we specialize in integrating these advanced technologies into your business processes.

Our solutions enhance efficiency, improve decision-making, and automate complex tasks, providing you with a competitive edge in today's fast-paced business environment.

Transform Your Business with Dynamics 365 Expertise

Elevate efficiency, enhance customer relationships, and embrace customized, secure solutions for growth and adaptability.

Why choose 1Rivet as your Dynamics 365 consultant?

  • Elevate efficiency. Transform your business processes with 1Rivet’s Dynamics 365 development. Experience seamless integration and streamlined operations.
  • Revolutionize customer relationships. Upgrade your customer relationship management—we integrate tools you’re familiar with, breaking down data silos for a smoother, more satisfying customer experience.
  • Customized services and automation, just for you. Say goodbye to generic solutions. Our team of over 350 experts crafts tailored automation strategies.
  • Secure, compliant operations. Protect your business data with Dynamics 365. Easily meet regulatory demands, ensuring your business stays secure and compliant.
  • Grow and adapt with confidence. Let your business management solutions evolve with you. Our Dynamics 365 customization offers the scalability and flexibility you need for long-term success and adaptability.

Request a quote for our Dynamics 365 consulting services.