Microsoft Dynamics 365 2023 Release Wave 2: Explained.

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As we step into the future of digital transformation, Microsoft 2023 release wave 2 is poised to deliver myriad exciting updates and features across its product spectrum. Whether you’re eyeing enhancements in Dynamics 365, the potential of Viva Sales, or aiming to optimize your supply chain platform, 1Rivet, your trusted consulting partner, is here to guide you through these transformative changes. In this article, we’ll look at what Microsoft has in store for you and how 1Rivet can help you harness these innovations.


Microsoft Dynamics 365 2023 Release Wave 2 Overview


Microsoft 2023 release wave 2 is all about empowering businesses with cutting-edge capabilities to fuel their digital evolution. This wave encompasses a rich tapestry of new features across a spectrum of Dynamics 365 applications. With 1Rivet by your side, you can confidently explore and leverage these innovations:


  1. Marketing: Our experts can help you unlock the full potential of Dynamics 365 Marketing. Expect personalized experiences and streamlined lead assignments, enabling your marketing and sales teams to unite seamlessly.
  2. Sales: Dynamics 365 Sales is set for an upgrade, focusing on streamlining digital sales processes and introducing AI-driven tools like Sales Copilot, designed to enhance your sales team’s efficiency.
  3. Customer Service: 1Rivet can assist you in making the most of Dynamics 365 Customer Service, featuring Copilot capabilities, tighter Teams integration, and enhanced voice channel capabilities.
  4. Field Service: For frontline workers, service managers, and dispatchers, 1Rivet is ready to implement new capabilities, such as converting quotes to work orders and optimizing resource scheduling.
  5. Finance and Supply Chain: Our experts can enhance visibility into your data, automate complex tax scenarios, and optimize sales and procurement processes to improve your bottom line.
  6. Project Operations: 1Rivet’s expertise can help you capitalize on services procurement enhancements, project contracting improvements, and intelligent resource recommendations.
  7. Human Resources: We’ll support you in enhancing your recruitment processes and expanding your ecosystem with learning management system integration.
  8. Commerce: Explore the potential of AI-powered product content creation and B2B investments with our guidance.
  9. Business Central: 1Rivet can help you maximize the core functionality of Dynamics 365 Business Central alongside Copilot capabilities and enhanced warehouse features.
  10. Guides: With our assistance, you can make the most of Dynamics 365 Guides, featuring new capabilities like Object Anchors and seamless integration with your systems of record.
  11. Customer Insights: Our team can help you harness the power of enhanced Copilot features, real-time data management, and streamlined access to insights for delivering personalized customer experiences.
  12. Supply Chain Center: 1Rivet can assist you in optimizing your supply chain with key enhancements, including Intelligent Order Management, seamless collaboration through the Supplier Portal, and advanced data analytics for inventory optimization.


Key Dates for Release Wave 2


Stay ahead of the curve by marking these pivotal dates on your calendar:


  • Release Plans Available (July 18, 2023): Start exploring the exciting capabilities of the 2023 release wave 2.
  • Early Access Available (July 31, 2023): Test and validate new features before they are automatically enabled for your users.
  • Release Plans Available in Additional Languages (August 7, 2023): The release plans will be published in multiple languages to cater to your global needs.
  • General Availability (October 1, 2023): Production deployment for the 2023 release wave 2 kicks off, with regional deployments commencing on this date.

With 1Rivet as your trusted consulting partner, you can confidently embark on a digital transformation journey. Microsoft’s 2023 release wave 2 promises a wealth of innovation and improvements, and 1Rivet is here to ensure you make the most of these opportunities. As we guide you through these transformative changes, your valuable feedback will play a pivotal role in shaping the future of your business. Join us in the Microsoft Dynamics 365 community forums to share your thoughts and insights, and let’s embark on this digital journey together.