Several factors add up and ultimately shape the perfect outsourcing partnership. Some of them are quite clear, and others not so much. It doesn’t come as a surprise that a flexible and technically advanced partner would probably be a great candidate for facilities management outsourcing. However, one of the most overlooked factors that we emphasize here at 1Rivet is taking care of our employees!

Choosing the Right Partner in 2021

When selecting a facilities management outsourcing partner, it is important to ask the difficult questions about benefits, competitive pay rates and ancillaries. These are all factors that lead to improved employee morale, and they have a direct correlation with the quality of work provided. For example, a University of Warwick study revealed that happy employees were 12% more productive, while dissatisfied employees proved 10% less productive. The bottom line here is that undervalued team members are less likely to provide high-quality solutions. As such, companies that spend the extra dollars in benefits and incentives are the ones that will provide second to none staff for their clients.

Our goal isn’t to send whoever we happen to have available and expect them to deliver top-quality results without any extra input on our end. We genuinely want our team to take care of your needs, and we know that means we need to take care of theirs as well. So when our team begins working with new partners, we provide the advantage of effectively working as an internal customer while still upholding the company values we’ve worked to establish at 1Rivet.

As we continue to move into the post-COVID world, we believe that companies that go the extra mile to value their front-line employees will be the ones making the strongest positive impacts in their client relationships. We are proud to be a business that values our employees, and we’re confident that our values are one of the contributing factors that have made us a great partner in the past and situates us to continue doing so in the future.  

Choose 1Rivet for All Your IT Outsourcing Needs

1Rivet has experience and success in creating solutions for numerous business types. We are at our best partnering with both business and technology, collaborating as one unified team. Your success is our top priority! For more information on our various IT solutions, please email us at rpa@1rivet.com

About the Author

Craig Hamel

VP of Sales

For over twenty plus years, Craig has specialized in developing and generating new business partnerships throughout North America.  With established work and a proven track record in all areas of business including but not limited to Law Firms, Accounting and Finance, Public Relations and Advertising as well as Retail organizations. Craig prides himself on working closely with decision makers, while at the same time getting deeply involved in the implementation, management and overall success of each and every client partnership.

Prior to joining 1Rivet, Craig has spent time with Oce Business Services and most recently served as Senior Vice President and Partner with IST Management Services.  In his time with IST, Craig successfully developed new markets as well as managed sales and operations teams through the United States.

Craig holds a Bachelor of Science Degree in Business Administration with a concentration in marketing from Niagara University.  A native of Western New York State, Craig currently resides on Long Island with his wife, daughter and son.

About the Author