The last year has taught us a lot, but perhaps one of the most important lessons we learned throughout the pandemic is the importance of flexibility in our business operations. The needs of our businesses can genuinely change overnight, and we need to be positioned to adjust to new demands accordingly. Part of that puzzle is ensuring you've made relationships with outsourcing service providers that are fit to provide the quality of service needed to thrive in 2021.

The Ideal Outsourcing Relationship in 2021

In the post-pandemic world, it is more important than ever to have agreements in place that provide businesses like yours the flexibility to ramp service up or down without the punishment of financial penalty. Companies that can be flexible are the ones that are going to excel in this new corporate office world. All businesses move through periods of growth and downsizing and having partners that readily adapt to these peaks and troughs will be a fundamental pillar of success moving forward.

In our experience, the ideal outsourcing relationship comes in the form of long-term partnerships, rather than short 3–5 year contracts that expire seemingly in no time at all. At 1Rivet, we've always believed that we're at our best when partnering with business and technology, collaborating as one unified team. In other words, we view our partnerships with other companies as a symbiotic relationship. We want to be there every step of the way, establishing open communication with your team to ensure all of our efforts directly contribute to helping your business with the challenges it faces today as it works to build a better tomorrow.

Ultimately, our outsourcing team will strive to collaborate with you to determine the best methods to achieve the desired results based on your business's specific goals. As circumstances and goals change, we will readily change our approach to match with no financial penalty to your business.  

Choose 1Rivet for All Your IT Outsourcing Needs

1Rivet has experience and success in creating solutions for numerous business types. We are at our best partnering with both business and technology, collaborating as one unified team. Your success is our top priority! For more information on our various IT solutions,please email us at rpa@1rivet.com.

About the Author

Craig Hamel

VP of Sales

For over twenty plus years, Craig has specialized in developing and generating new business partnerships throughout North America.  With established work and a proven track record in all areas of business including but not limited to Law Firms, Accounting and Finance, Public Relations and Advertising as well as Retail organizations. Craig prides himself on working closely with decision makers, while at the same time getting deeply involved in the implementation, management and overall success of each and every client partnership.

Prior to joining 1Rivet, Craig has spent time with Oce Business Services and most recently served as Senior Vice President and Partner with IST Management Services.  In his time with IST, Craig successfully developed new markets as well as managed sales and operations teams through the United States.

Craig holds a Bachelor of Science Degree in Business Administration with a concentration in marketing from Niagara University.  A native of Western New York State, Craig currently resides on Long Island with his wife, daughter and son.

About the Author